32 ani
Masculin
Chișinău
20 000 MDL
Pentru a vedea contactele candidatului este necesar să vă înregistrați și să achitați serviciul "Acces la baza de CV-uri".
Despre mine
The ability to work efficiently under pressure, which we acquired in carrying out a project that had to be 1
week before the deadline set.
- Creative thinking - in creating Newsletters for the company's website, when with the basic knowledge in
HTML / CSS3 I had to prepare the weekly content.
- HTML5 / CSS3 - elementary level - 3 years experience - writing Newsletters, uploading site content, setting
widgets, teasers, using the back-office application of the company's website.
- Preparation of graphic content for the designer.
- Participation in the development of marketing strategies
- Participation in the development of promotional campaigns.
- Brand promotion on social networks.
- Elaboration, writing, editing texts.
- Translation and implementation of interface elements of the site.
Experiența profesională
Aprilie 2024 - Prezent
8 luni
Trust and Safety Analyst
Webhelp România
Peste hotare
Trust and Safety analyst with Polish
Februarie 2022 - Aprilie 2024
2 ani 3 luni
Team Lead Contact Center
IGT Solutions
București
- Real time support for 10+ agents.
- QA
- Coaching.
- Reports about performance and opportunities
- Team meetings
Iulie 2021 - Octombrie 2021
4 luni
Ship-to-bill Analyst (Project based)
HCL Technologies
Sofia
- ExxonMobil customer service
- Billing
- Picking
- Interaction between customer and other departaments
Noiembrie 2020 - Iunie 2021
8 luni
Russian & English Customer Experience Specialist
Telus International
București
- Assisting clients with booking in Airbnb.
- intermediate between hosts and guests
- Provide answers to any questions.
- Work with complaints of guests and hosts, analysis of the problem and provide the appropriate solutions and answers
Iunie 2019 - Noiembrie 2020
1 an 6 luni
SENIOR COSTUMER SUPPORT SPECIALIST
IGT SOLUTIONS
București
- Assisting clients with booking in any Radisson Hotel Group hotel.
- Assess and address their needs during their stay
- Provide answers to any question about his reservations in real time.
- Work with complaints of guests, analysis of the problem and provide the appropriate solutions and answers
- Support for guests participating in the membership program, with everything from problems with an account to upgrade your account, points and promotions.
Mai 2016 - Iunie 2019
3 ani 2 luni
MARKETING ASSISTANT
Favbet Romania
București
The ability to work efficiently under pressure, which we acquired in carrying out a project that had to be 1
week before the deadline set.
- Creative thinking - in creating Newsletters for the company's website, when with the basic knowledge in
HTML / CSS3 I had to prepare the weekly content.
- HTML5 / CSS3 - elementary level - 3 years experience - writing Newsletters, uploading site content, setting
widgets, teasers, using the back-office application of the company's website.
- Preparation of graphic content for the designer.
- Participation in the development of marketing strategies
- Participation in the development of promotional campaigns.
- Brand promotion on social networks.
- Elaboration, writing, editing texts.
- Translation and implementation of interface elements of the site.
Limbi
Română Fluent
Rusă Fluent
Engleză Fluent
Poloneză Comunicare
Ucraineană Comunicare
Studii: Superioare incomplete
Absolvit în: 2016
Universitatea Alexandru Ioan Cuza
Facultatea: Istorie
Specialitatea: Istorie
Preferințe pentru job
Programul de muncă
Full-time
Pentru a vedea contactele candidatului este necesar să vă înregistrați și să achitați serviciul "Acces la baza de CV-uri".